Terms & Conditions
1. Introduction
"SHALLDOO" is the trading name of the e-Commerce site operated by Niche Zones Investment, abbreviated as N.Z.I. The company ("N.Z.I" or "we") operates an electronic commerce platform consisting of a website and a mobile application ("N.Z.I or SHALLDOO"), as well as an information technology, logistics, and payment infrastructure for the sale and purchase of consumer products and services ("products") in Canada and internationally.
These General Terms and Conditions apply to buyers and potential partners, and govern their use of the website and all associated services. And these sales services offered by N.Z.I
(hereinafter referred to as "SHALLDOO") for the purchase of products are carried out via the dropshipping model.
By using our online site, you agree to these terms and conditions in full. If you do not agree with these terms and conditions or any part of these terms and conditions, then you must not use any of our website services.
2. Orders and Products
2.1 Order Placement: Orders are placed online via our website. By placing an order, the customer agrees to purchase the selected products in accordance with these Terms and Conditions.
2.2 Product Availability: Products available for sale are displayed on our website. However, their availability is subject to change without notice. In the event that an ordered product is no longer available, the customer will be notified and given the option to modify their order or request a refund.
2.3 Price and Payment: Product prices are listed on our website. Payment is made at the time of ordering through the payment methods available on the site. The reference currency is the Canadian Dollar.
3. Delivery
3.1 Delivery Fees: Delivery fees are calculated at the time of ordering based on the weight, size, and destination of the delivery according to estimates provided by the shipping partner.
3.2 Delivery Times: Delivery times are estimated and may vary depending on the destination and other factors beyond our control.
3.3 Delivery Tracking: Tracking information will be provided to the customer once the order is shipped. The customer can track the status of their delivery using the provided tracking information.
4. Right of Withdrawal and Returns
4.1 Right of Withdrawal: In accordance with current legislation, the customer has a withdrawal period of 15 days from the receipt of the products to exercise their right of withdrawal without having to provide a reason.
4.2 Return Procedure: The customer must inform the Site of their intention to return the products within the specified period. The products must be returned in their original condition and packaging, with all accessories included.
4.3 Refund: Refund will be made within a reasonable period after receipt and verification of the returned products (Period included between 8 and 15 Days).
5. Liability
The Site disclaims all liability for damages resulting from the use of products sold on the site. The Site is not responsible for delays or delivery errors attributable to carriers.
6. Modification of the Terms and Conditions
The Site reserves the right to modify these Terms and Conditions at any time. Customers will be informed of any changes and will be asked to accept them before placing any new orders.
By placing an order on our website, you confirm that you have read, understood, and accepted these Terms and Conditions.