Privacy Notification
Summary:
About this notification
This privacy notification provides information on how SHALLDOO collects and processes your personal data when you visit our website or mobile applications. It also explains what we do with your personal data, how we keep it secure, and the rights you have regarding your personal data.
Who are we?
SHALLDOO is an e-commerce platforms. Our platform consists of our website, which connects market products to consumers, our logistics service partner, which facilitates shipping and delivery of sellers' packages to consumers, and our payment service, which facilitates transactions between active participants on our platform in selected markets.
This website and/or mobile application are operated by a member of the SHALLDOO group of companies, with SHALLDOO Technologies AG as the ultimate parent company. Information about our subsidiaries is available on our website.
Any personal data provided or collected by SHALLDOO is controlled by the subsidiary to which the website and/or mobile application relates.
Data we collect about you
Personal data refers to any information that can be used to directly or indirectly identify a specific individual. We collect your personal data to provide tailored products and services, as well as to continuously analyze and improve our products and services.
You provide us with your personal data when you register your information on our website and mobile platforms and when you transact with them.
The personal data we collect includes:
Information you provide to us: We receive and store the information you provide to us, including your identity data, contact data, biometric data, delivery address, and financial data.
Information we collect/generate automatically or obtain from third parties: We automatically collect and store certain types of information about your use of the SHALLDOO marketplace,
including information about your searches, views, downloads, and purchases. Additionally, we may receive information about you from third parties, including our carriers, payment service providers, merchants/brands, and advertising service providers.
Cookies and other identifiers
A cookie is a small file of letters and numbers that we place on your computer, mobile phone, or tablet if you accept it. Cookies allow us to distinguish you from other users of our website and mobile applications, helping us provide an enhanced browsing experience. For more information on cookies and how we use them, please read our Cookie Notification.
How we use your personal data
We use your personal data to operate, provide, develop, and improve the products and services
we offer, including:
Registering you as a new customer.
Processing and delivering your orders.
Managing your relationship with us.
Enabling you to participate in promotions, contests, and surveys.
Improving our website, applications, products, and services.
Recommendation/promotion of products or services that may interest you.
Enabling you to access certain products and services offered by our partners and sellers.
Complying with our legal obligations, including verifying your identity if necessary.
Legal basis for processing personal data
We will only process your personal data if we have a legal basis for doing so. The legal basis will depend on the purposes for which we have collected and used your personal data.
How we share your personal data
We may share your personal data with third parties for the following purposes:
Sale of products and services
Working with third-party service providers
Business transfers
Detection of fraud and abuse
International transfers
We may transfer your personal data to sites located in another country if permitted by the applicable laws in your country. Such transfers entail inherent risks.
Data retention
We will take all reasonable measures to ensure that your personal data is processed for the minimum period necessary for the purposes stated in this privacy notification.
Data security
We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner, altered, or disclosed.
Your legal rights
It is important that the personal data we hold about you is accurate and up-to-date. Please keep us informed if your personal data changes during your relationship with us.
Your legal rights
If you have any questions or concerns about this SHALLDOO privacy notification or if you would like more information on how we process your personal data, or if you wish to exercise your legal rights regarding your personal data, please contact the data privacy officer by email at Canada.legal@shalldoo.com.
In accordance with the Personal Information Protection Act L.R.C. (1985), c. P-21, regarding the processing of personal data, you have the right to access and rectify information about you, which you can exercise by contacting Compliance.Alert@shalldoo.com.
Related practices and information
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Terms of Use of the SHALLDOO website