Payment Information Guidelines
1. Payment methods accepted by SHALLDOO
SHALLDOO accepts the following methods of payment (some of these methods may be available in select markets only - please check the country website for payment methods accepted in your region):
- Debit & Credit card
- Bank transfer / Interact
1.1 Debit & Credit Cards
You can make payments for your purchases from the SHALLDOO website using your debit or credit card.
You will need to input your card details during the checkout process as a payment method.
Please refer to the SHALLDOO website terms and conditions and the SHALLDOO privacy notice to understand how SHALLDOO processes your information.
1.2 Bank Transfer / interact
You can make payments for your purchases from the SHALLDOO website by bank transfer. You will need to input your bank information during the checkout process.
Please refer to the SHALLDOO website terms and conditions and the SHALLDOO Privacy Policy to understand how SHALLDOO processes your information and the terms of use for the website.
2. Adding or changing payment methods
You can add a new payment method or change your existing payment method at any time by logging in to your SHALLDOO account and updating your SHALLDOO profile.
3. Vouchers
SHALLDOO offers two types of vouchers: promotional voucher codes and refund vouchers.
3.Promotional Voucher Codes
3.1What are promotional voucher codes?
Promotional voucher codes are codes issued by SHALLDOO that offer a specific discount or credit on the SHALLDOO website. Vouchers may be subject to additional terms and conditions.
How can one obtain a promotional voucher code?
SHALLDOO may issue you a promotional voucher code for participating in a campaign or it may be offered to you as an incentive or compensation.
Where can I find/access the promotional voucher code?
The promotional codes are provided periodically by SHALLDOO.
How can I use the promotional voucher code?
You may use the promotional voucher code only to make purchases on the SHALLDOO website.
The promotional voucher code may only be used and redeemed once. Any promotional code for duplicate benefits will be voided.
Only promotional voucher codes communicated by SHALLDOO are valid.
A SHALLDOO promotional voucher code is applied to your final cart purchases available at check-out and is deducted from the total amount of your purchase(s).
Can the promotional voucher be transferred, withdrawn, or converted to cash?
You cannot transfer or withdraw your promotional voucher code or convert it into cash.
What is the expiry period of the promotional voucher codes?
The expiration date of any promotional voucher code will be communicated to you with the code.
3 Refund Voucher Codes
3.2What are refund voucher codes?
Refund voucher codes are issued by SHALLDOO as a refund for purchases made on the SHALLDOO website. Refund vouchers are redeemable on the SHALLDOO website as a method of payment for a future order.
Where can I find the refund voucher?
The refund voucher codes are provided by SHALLDOO when a return and refund are processed. Please see our RETURNS AND REFUND POLICY for more information.
How can I use the refund voucher?
You may use the refund vouchers only to make purchases on the SHALLDOO website.
Only refund voucher codes communicated by SHALLDOO are valid.
The SHALLDOO refund voucher is applied to your final cart purchases available at check-out and is deducted from the total amount of your purchase(s)
Can the refund voucher be transferred or withdrawn?
You cannot transfer your refund voucher. You may request a cash refund which will typically be done by bank transfer in lieu of a refund voucher by contacting our Customer Service Department.
What is the expiry period of the refund voucher?
Refund vouchers expire after 180 days and must be used within this period.
4. Other Promotions and Discounts
SHALLDOO may offer various other promotions and discounts that may be applied towards a purchase on the SHALLDOO website and which may be subject to specific terms and conditions.
5. Further Information
If you have any questions about these Guidelines, please contact us using the contact form on our website.